✱ Button 2026 · Content design conference · Speaker
Less vibes,
more structure.
The mechanics behind content design for AI agents: router logic that directs intent, structured output that keeps agents on-brand, and rubrics that turn "this feels off" into data.
Customer“Why are you not paying my California taxes?”
California tax setup is NOT_READY. Missing: State Employer Account Number. Signed POA required.
Looks like your California tax setup isn't fully connected yet. I know this is frustrating when you expect things to just work. We're missing your CA EDD account number. It works like a routing number for California tax. Do you have it on hand? I can walk you through adding it right now.
No one wrote either of these. The craft didn't disappear. It moved.
Seven parts of an agent. Content design has a job in every one.
The response is the box we've always owned, and the smallest on the page. Hover a part.
- Model01
- Instructions02
- Router03
- Tools04
- Memory05
- Guardrails06
- Evals07
“A chatbot talks. An agent decides.”
“A skill is not a second brain.”
“Design the data, not the sentence.”
“You cannot ship a stated behavior that is not tested.”